Flute Traditional Chinese Hulusi Drone Bamboo Flute/dizi In B Key With Flute Case with hard box to protect
Differences in color may be caused by some other reasons such as color reflection in the monitor, lighting, background etc. However, if you believe that the item received is in wrong color, please contact us to see if a return or refund is possible. photo by ihpone 4s orignal
We do our best to serve our customers the best that we can.
We will refund you if you return the items within 15 days of your receipt of the items for any reason. However, the buyer should make sure that the items returned are in their original conditions. If the items are damaged or lost when they are returned, the buyer will be responsible for such damage or loss, and we will not give the buyer a full refund. The buyer should try to file a claim with the logistic company to recover the cost of damage or loss.
The buyer will be responsible for the shipping fees to return the items.
Your satisfaction and positive feedback is very important to us. Please leave positive feedback and 5 stars if you are satisfied with our items and services.
If you have any problems with our items or services, please feel free to contact us first before you leave negative feedback. We will do our best to solve any problems and provide you with the best customer services.
1. We ship by E-packet(for USA only) EMS, DHL,UPS,HongKong Post Air mail /China Post air mail.
The below are some express company delivery time:
E-packet shipping usually takes 7-15 working days dependent on the country delivered to.
DHL shipping usually takes 3-7 working days dependent on the country delivered to.
EMS shipping usually takes 8-12 working days dependent on the country delivered to.
UPS shipping usually takes 3-5 working days dependent on the country delivered to.
HongKong post: shipping usually takes 15-30 working days dependent on the country delivered to.
China Post Air Mail:shipping usually takes 15-30 working days dependent on the country delivered to.
2. We are not responsible for any accidents, delays or other issues that are the responsibility of the shipping service.
In our free shipping offer, we will offer a variety of shipping options for customers, when buying the products, please understand clearly what we are using the express delivery way. Thank you!
In order to ensure you receive you order tax free upon import, we will declare it as a ‚GIFT‘ with a lower value. This lower price does not reflect the total price you paid or the market value of the product and may not apply to countries with different tariff rules. Any import charges or fees are the buyer’s responsibility.
Please contact us before leaving any negative or neutral feedback. We will work with you to solve any problems.
Please make sure your shipping address is correct. We will only follow your address listed in the Alipal payment for the shipment. Due to the secure reasons, we do not allow the address change through the email. A phone number is recomended for a more accurate delivery.
3.We provide one Year warranty. If the item is defective, please notify us within 3 days of delivery.
All items must be returned in their original condition, in order to qualify for exchange of goods.
Items returned after 7 days of delivery are only eligible for repair.
The buyer is responsible for all shipping costs incurred.